Reliability

“When you're 200 metres into a horizontal section at 3am, your geosteering platform isn't allowed to fail.”

We built GeoMaster knowing that.

GeoMaster is built to run when it matters most.

The Problem With Legacy Tools

Desktop software crashes. VPN-dependent systems go dark offshore. Vendors who built for 2005 infrastructure can't promise 2026 reliability. And when something breaks mid-operation, there's no status page, no support line, and no accountability.

GeoMaster was built cloud-native from day one — not retrofitted. Every architectural decision was made with one question in mind: will this hold under real drilling conditions?

What Reliable Means

We Don't Just Claim Uptime. We Verify It.

Automatically, every single day.

🔁

Continuous Verification

Every code change triggers an automated pipeline. Before anything reaches production, it passes a full test suite covering identity and access, data integrity, project isolation, API boundaries, and security controls. No manual releases. No guesswork.

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Daily Health Monitoring

At 08:00 every morning, an automated system checks database connectivity and response, cache layer performance, all background service status, and application version integrity. If anything is degraded, our team is alerted before your working day begins.

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Automated Daily Backups

Your well data, trajectories, and project history are backed up automatically every night at 02:00 UTC. Backups are compressed, versioned, and retained on a rolling 7-day cycle — so recovery from any incident is fast and complete.

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Zero-Downtime Deployments

New features and fixes are deployed through an automated CI/CD pipeline. The server resets to the verified codebase on every push — no configuration drift, no manual intervention, no surprise breaking changes.

Every deployment is verified. No exceptions.

Test Coverage

Every Critical Layer, Covered

We test what matters to drilling engineers, not what looks impressive in a slide deck.

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Identity & Access

Registration, login, token refresh, session lifecycle, permission boundaries

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Data Integrity

Well creation, trajectory import, log ingestion, project isolation, per-user data separation

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Notifications & Alerts

Field intelligence triggers, email delivery, duplicate prevention

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Security Controls

Turnstile human verification, middleware protection, cookie signing, tamper detection

Real-time Layer

WebSocket signal integrity, live collaboration, concurrent session handling

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AI Layer (GeoEngine)

Response consistency, credit management, agent fallback behaviour

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WITSML Pipeline

Live data ingestion, format validation, error recovery, multi-standard support

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Infrastructure

Health endpoint, database, cache, version integrity — verified daily

Our test suite grows with every feature we ship. Every bug we fix becomes a test that prevents it from returning.

The Numbers

The Numbers Behind the Promise

We believe in transparency. Here's what our infrastructure looks like today.

3

Daily Health Checks

Database, cache, and service layer — verified every morning at 08:00

Daily

Automated Backups

Every night at 02:00 UTC — 7-day rolling retention

CI/CD

Deployment Method

Every push to production is automatically tested and verified — zero manual releases

Test Coverage

Authentication, data integrity, access control, security, and core workflows — expanding with every release

24/7

Monitoring

Automated alerts on service degradation, database connectivity, and cache performance

100%

Data Isolation

Every user's wells, projects, and trajectories are strictly isolated at the database level

Live System Status

Real-time check against the GeoMaster API health endpoint

Checking…

Your Data. Your Control.

Every byte of your well data is yours. We don't mine it, share it, or use it for training. Data is isolated per user at the database level — not just at the application layer.

For data protection enquiries: [email protected]

Incident Response

What Happens If Something Goes Wrong

We won't pretend failures are impossible. What we promise is:

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Automated detection

Our monitoring catches issues before you do.

Fast recovery

Daily backups mean the data loss window is measured in hours, not days.

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Direct communication

No automated ticket queues. No chatbots. Real people who understand drilling.

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Transparent status

We tell you what happened and what changed — not just that it's fixed.

Built for the Rig

Affordable Doesn't Mean Fragile.

GeoMaster runs on enterprise-grade cloud infrastructure, hardened for the demands of real-time drilling operations — whether you're in an operations centre in Aberdeen or on a platform in the North Sea.